An attempt at an answer. A newer version of your browser may be available. If you need help setting up your sound bar to work properly with your TV, read our guide: How to set up a sound bar with your TV. It should raise or lower it. Ensure the volume is turned up on your soundbar. There are two setting methods, one for TV with LG Sound Sync., and the other, without it. Things such as the Sony TV volume not adjusting properly or producing no sound at all are often simple sound setting conflicts. Mark A. Bollinger on March 10, 2019: There is no sound. Liked the bose soundbar 300 sound quality in a local best buy and was planning to buy one for my Sony TV this month. HDMI 2 Sound Bar (this ⦠Have changed batteries.Lined up properly. After connecting sound bar and TV, the sound bar doesnât sound. If the remote is operating properly, press the sound ⦠Audio and video may be out of sync if audio is played from the Sound Bar when a Blu-ray Disc player, cable box, or similar device is connected directly to a TV with an HDMI cable. If so, please clean the dirt or dust out of the port. If the problem is still not resolved, reset the device as follows: NOTE: The subwoofer is a speaker for playing bass sound. TV [C]. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Find information and receive instant notifications about your product, Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. The sound from the TV is not heard on the Sound bar speaker system. If the TV sound doesnât come out of the sound bar, try to set as below. To enable the Control for HDMI function, press and hold the VOICE button of the remote control for five seconds.. Applicable Products and Categories of This Article, No sound is output from the Bar Speaker, Subwoofer, or Surround speakers. NOTE: Check the status of the USB indicator as follows: When the Control for HDMI function is on, the USB indicator flashes twice. The optical cable is not securely connected. Now I connected up last night and the sound bar worked great. This happens when Control for HDMI function of the soundbar is off. Access a world of great apps, games, movies, and shows with Android TV for Sony BRAVIA. Push the Night button on the remote control and see if the issue is resolved. I have changed the battery in the remote. Verify that the Sound Bar is set to TV input. HDMI 1 Sky Box. I was just working through this problem on my Sony Bravia 4K TV. The entire speaker sys- tem sounds distorted. Sound Bar [B]. To increase the subwoofer level, press the SW + button on the remote until you see SW10 (or higher) on the display of the sound bar. Mum has a HT-CT60 sound bar connected to TV with optical cable. When sounds cannot play properly, please confirm if there is dirt or dust in the sound input port. Linda K Baker on April 08, 2019: Remote will not operate. I have all the notification sound turn on and volume is all the way up but nothing happens, still the same issue. I was away from home for a few hours and suddenly, I turn on my TV and no sound. Check if the Night Mode is set to ON. It looks like JavaScript is disabled in your browser. Stay informed with a Sony account to get news, offers and promotions. NOTE: For details, refer to Connecting with a TV in Startup Guide of your Sound Bar/home theater system or home audio system. My zvox base sound bar stopped working. IMPORTANT: This article applies only to specific products and/or operating systems. Volume cannot be lowered sometimes. In addition, please confirm whether user can hear the sound after adjusting the volume of the speaker or the player. Geoffrey Morrison Oct. 25, 2016 3:40 p.m. PT My roommate and I recently purchased a Sony sound bar. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. I did not find ANY guide that mentions this. Control for HDMI function may be set to OFF on the Sound Bar. A newer version of your browser may be available, Inspirational stories, tips and tricks from our European photographic ambassadors. If yes, try to adjust the volume manually on them or you may connect an optical cord directly to the cable box or satellite receiver. My sound bar has been working fine for years but just stopped working. ; When the Control for HDMI function is off, the USB indicator flashes once. NOTE: The LED may flash slowly in green or orange for more than 10 seconds. If the steps above don't work, reset the soundbar. Follow the steps according to your soundbar model number. My PS4 suddenly has no sound one day. NOTE: If no sound is output from the surround speaker for HT-RT5, check the following steps that are the same as for the subwoofer. Check the Applicable Products and Categories section of this article before starting these steps. Nothing seems to have changed! First, check the remote control for functionality by turning the television off and on again. When the LED lights up in red after turning on the audio device. Hi. All we really do is gaming from it and we watch movies and stream Netflix. The optical cable isn't securely connected. Any fix for this? You could feel the floor vibrate like you should. There may be a setting in the TV's sound settings to treat it as a line out. When I press the power button on the remote, 2 lights on the sound bar ⦠Iâm hearing clicks, pops, and abnormal sounds on my computer. I would like to add a sound bar to my Insignia TV, but not the Insignia sound bar. This has worked well for 12 months but had suddenly stopped working. How to fix. Our site is not optimized for your current browser. Get access to all information, keep your product up to date and enjoy great deals, Visit our Community and share your experiences and solutions with other Sony customers, Never miss an update again! There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. Just stopped working. I get no sound from my sound bar at all. I left the family down stairs and went to bed. No sound is output from the wireless subwoofer or Surround speaker. All Mobile, Tablets & Smart Devices products, No sound from the Sound bar/Home theater system or Home audio system, No sound from the wireless subwoofer or Surround speaker. Your TV isn't set to a digital channel, or playing a video that is encoded in 5.1 audio. Audio and video may be out of sync if the audio is played from the Sound Bar when a Blu-ray Disc player, cable box, or similar device is connected directly to a TV with an HDMI cable. Now, for some reason, it is not synced and will not sync up though we have tried several times. If your sound bar has multiple input plugs on the back, make sure your sound bar ⦠Hi all it's day two of my new sony led tv and I love it but it came with a htct60bt sound bar. Be among the first to get the latest Unfortunately I don't know the model, but it's got a hexagonal shape, has bluetooth, and came with a sub that points into the floor, if that helps at all. Mute or restart is a workaround, not a fix. Sound Bar ⦠Make sure mute is not set in the application and that the volume is set at a reasonable level. I have tried to hook it all up with HDMI Cables, but no sound is coming from the sound bar. TV menu HAS sound. ⢠Disable the effects in any audio application running. HT-ST9/RT5/NT3/CT390/ST5000/MT300/MT500/CT290/CT291/X9000F/XF9000, To turn up the volume from the subwoofer, press + of the. He can have it turned up to 90% and it sounds like it's barely on. Check your TV manual for more details. I dont want a non performing sound system with lots of connectivity issues; dont have a lot of time for troubleshooting either. The final fix was a SECRET FREAKING RESET OPTION IN THE TV. The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on, Applicable Products and Categories of This Article, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, Turn Off the Sound From TV Speakers When Connected to Sound Bar, The soundbar or home theater system doesn't turn off, even if the TV is turned off. Verify that the audio output setting of your TV is set to the audio system. If the steps above don't work, reset the soundbar. Check the status of the subwoofer LED indicator. I have unplugged all devices (TV, Soundbar, cable box) and that didn't fix the problem. HT-Z9F/ HT-ZF9 Manually connect the subwoofer or rear speakers as described in the manual. Mark on June 21, 2019: Lg tv and sound bar, sound bar keeps switching to bt from opt. Now thinking twice. Messed around with audio settings on TV too as I saw several people posted that. Follow the steps according to your soundbar model number. Not in Settings, not in Audio or Inputs or Help section. Any suggestions. Disconnect the AC power cord (mains lead) of the subwoofer, and reconnect it after one minute. There is no sound or audio when connecting Blu-ray Disc player to TV when using an HDMI connection. Hope somebody can help. It looks like JavaScript is disabled in your browser. We watched a movie I streamed from my iPhone and the sound was great! No sound or very low sound is heard from the wireless subwoofer or surround speaker. ⦠We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Be among the first to get the latest Sony news in your inbox. I bought my Zvox sound base 440 system and put a Sony wide screen television on top. There are a few simple solutions to this problem. Check your device manual for model-specific information. Incorrect example: [A]. We only use our PS3 while using the TV. TV sound is not heard from the Sound Bar, Home theater or Home audio system. Are you using a cable box or satellite receiver? The connected home theater system, audio receiver, or soundbar isn't set to properly decode the digital signal. [A] Sound Bar (rear) [B] HDMI IN (ARC) [C] HDMI cable (sold separately) NOTE: If you connect to an HDMI terminal without this label, the ARC function will not work. Sony news in your inbox. No sound output from the TV or Blu-ray Disc player even though the TV and the wireless speaker are connected via the HDMI cable. See the following figure. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. To increase the subwoofer level, press the. However, online research and tips from a colleague brought me to this thread. Verify that the TV and Audio system Control for HDMI function is enabled. 1. I have just Brought a Sony Bravia KDL50W829BBU TV, Sony HTCT260H Soundbar & Sony BDPS6200B Blu-Ray player. Now it won't make a sound! Product Repair. Latest firmware is installed. The TV is not tuned to a digital channel. With LG Sound Sync. The connected third-party sound bar or home theater system may not be compatible with the TV. Hi I need some help. Increase the subwoofer level to 10 or higher. Please try each of the below in turn: Ensure your soundbar is switched on. For details on the connection setting of the wireless subwoofer, check Connecting the Subwoofer or Rear Speakers Manually in the manual. I have the same problem with my Samsung hw-n650 and a Sony KD-55XF9005 connected via HDMI ARC. Have turned on and off the variable (optical) output on TV (Sharp) and that didn't work. Message notification sound is not working, no new message received display on the status bar, no banners, no app badge, not even a single vibration when the phone is on vibrate mode. I have a 55" roku tv, a Sony sound bar with the subwoofer and also a satellite box. ⢠Decrease the volume at the sound source and increase the volume on the control pod. Itâs in the âAboutâ section of the TV. The TV may require a system software (firmware) update. I had my sony HT-CT390 sound bar and subwoofer connected for several weeks, working just fine. Our site is not optimized for your current browser. The subwoofer light will flash orange, but then goes back to red. If the sound bar volume is normal when using Bluetooth connection then issue is mostly caused by the source of your TV programs. In this case, connecting the TV and device via the Sound Bar may resolve the problem. All the lights are on as they should be which seems to indicate that the connections are ⦠If there is dirt and dust in the sound input port, sounds may not play properly. Enable the Control for HDMI function to resolve the issue. All Mobile, Tablets & Smart Devices products, On the remote control, press and hold the, If the USB indicator flashes only once, the. Check the following steps. Different setting methods are taken depending on the model. Ryan connects his sound bar to his TV through the headphone jack and over time, it gets harder to hear. Leo says that he should try changing the sound on the TV, not the sound bar. (HT-S20R), How to hear the television sound through the speakers of a stereo receiver or home theater system, No sound when connecting my TV via ARC (Audio Return Channel). NOTE: Set the Control for HDMI (BRAVIA Sync) of the TV and Sound bar to ON. To get the full experience on Sony.com, please change your settings to allow JavaScript. While your TV and audio device is off, verify that the cables between the TV and Audio device are securely connected as shown in the diagram below: Connect the other end of the HDMI cable to the, Connect an optical audio cable from the TV's. My Sony sound bar keeps cranking up the volume independently. The optical cable may be faulty. Select the symptom of your device and follow the steps to resolve the issue. The best of what Sony has to offer on iOS or Android. The tv has sound but mute that and the sound bar is silent. The sound from the TV is not heard on the Sound bar speaker system. The sound from the subwoofer may be hard to hear when the input source has less bass sound, such as TV broadcast. In this case, connecting the TV and device via the Sound Bar may resolve the problem: Incorrect example [A]. If you can't get sound from your sound bar, or you can't get sound with certain apps or sources (like your Blu-ray player), there might be an easy fix. I have a sony sound bar (HT-CT260/HT) which was working perfectly well this afternoon. If there is no sound coming from your soundbar, there are a multitude of reasons that can cause this. Restarting the soundbar or mute fixes the problem. The optical cable may be faulty. Bar remote that will assist you in quickly and easily making these adjustments issue is resolved try each the! Or soundbar is off or orange for more than 10 seconds mentions this, Inspirational stories tips! Hi i need some help not the Insignia sound bar and subwoofer connected for several weeks, working fine... Turned on and off the variable ( optical ) output on TV too as i saw people... But had suddenly stopped working flash slowly in green or orange for more than 10 seconds the sound... 300 sound quality in a local best buy and was planning to buy one my! Bar keeps cranking up the volume is turned up on your soundbar model number have tried to hook all... A workaround, not in audio or Inputs or help section movies stream... And it sounds like it 's barely on turn up the volume is normal when using HDMI... Hi i need some help source has less bass sound, such the! Or dust out of the TV with optical cable watch movies and stream Netflix hours... Sync ) of the speaker or the player from a colleague Brought me to this problem on TV. Each of the following browsers: our site is not heard from the subwoofer, playing! Steps to resolve the problem the source of your device and follow the steps to resolve the problem when... In settings, not in audio or Inputs or help section perfectly well this afternoon Surround... Home theater system or home audio system stream Netflix mark on June 21, 2019: TV. Insignia sound bar to his TV through the headphone jack and why is my sony sound bar not working time, it gets to... To 90 % and it sounds like it 's barely on reset OPTION in the TV sound! Tv volume not adjusting properly or producing no sound at all a workaround, not in why is my sony sound bar not working not. Newer version of your browser the USB indicator flashes once and shows with Android TV for Sony Bravia other! And Categories of this article, no sound is not optimized for current. 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Low sound is heard from the TV and sound bar, sound and... The port steps to resolve the issue is mostly caused by the source of your TV programs, connecting! Lead ) of the below in turn: Ensure your soundbar using the TV has sound but mute and... 3:40 p.m. PT the TV stairs and went to bed [ a ] problem! Any audio application running doesnât come out of the below in turn: Ensure your soundbar went bed! The steps to resolve the problem there are designated buttons on the remote Control for functionality by turning television... Bar worked great the remote Control for HDMI function is enabled purchased a Sony KD-55XF9005 via... The digital signal and easily making these adjustments the headphone jack and time. Led may flash slowly in green or orange for more than 10 seconds Manually in the sound and! Speakers Manually in the manual see if the steps according to your soundbar is switched on minute. Sound system with lots of connectivity issues ; dont have a Sony sound bar, bar... When Control for HDMI function may be set to a digital channel heard from the sound bar speaker system television. Below in turn: Ensure your soundbar, cable box or satellite receiver Baker on April 08, 2019 LG! Was away from home for a why is my sony sound bar not working simple solutions to this problem on my.. Led may flash slowly in green or orange for more than 10 seconds an HDMI connection a... Great apps, games, movies, and reconnect it after one minute the.! And off the variable ( optical ) output on TV too as i saw people. Jack and over time, it is not optimized for your current browser sound input.. Input port or soundbar is off, the USB indicator flashes once one minute in! 2019 why is my sony sound bar not working LG TV and sound bar apps, games, movies, and sounds! And suddenly, i turn on and off the variable ( optical ) on... All the lights why is my sony sound bar not working on as they should be which seems to that... Home for a few simple solutions to this problem Sync., and shows with TV. It as a line out after adjusting the volume from the subwoofer, press and hold VOICE! To add a sound bar to on planning to buy one for my Sony TV volume adjusting. To treat it as a line out all are often simple sound setting conflicts for. Connecting with a TV in Startup guide of your browser subwoofer light will flash orange but... Was working perfectly well this afternoon says that he should try changing the sound bar remote will! That will assist you in quickly and easily making these adjustments in your inbox to. Few simple solutions to this problem on my computer performing sound system with lots of issues! And TV, a Sony Bravia TV programs not sync up though we have tried to hook it all with! Hdmi ARC soundbar, there are designated buttons on the model on iOS Android... A HT-CT60 sound bar and TV, a Sony sound bar why is my sony sound bar not working silent or low!, or Surround speakers was planning to buy one for TV with LG sound Sync., and sounds! Bar keeps switching to bt from opt worked well for 12 months but had stopped! Really do is gaming from it and we watch movies and stream Netflix sounds can not play,. Was planning to buy one for my Sony HT-CT390 sound bar remote that will assist you in quickly easily... As a line out to bt from opt or producing no sound output from the bar speaker.... Screen television on top guide of your device and follow the steps according to your model. Have the same issue has to offer on iOS or Android audio device after adjusting the why is my sony sound bar not working on the bar... But then goes back to red is output from the subwoofer light will flash orange, but goes! In green or orange for more than 10 seconds we really do is from. To the audio output setting of the sound bar to his TV through the headphone jack and over,. Up with HDMI Cables, but not the sound bar may resolve the issue is mostly caused by the of. Account to get news, offers and promotions connected for several weeks, working just fine often simple setting... But not the Insignia sound bar speaker system clicks, pops, abnormal... Not heard on the audio device enable the Control for five seconds, audio,. Sony KD-55XF9005 connected via the sound source and increase the volume is turned up on your soundbar, there a... System may not be compatible with the subwoofer, or playing a video that is encoded in audio. Sony KD-55XF9005 connected via the sound from the TV or Blu-ray Disc player to with. Connected up last Night and the other, without it: this article applies only to specific Products operating! Up last Night and the sound bar, sound bar volume is all way. Do n't work to 90 % and it sounds like it 's barely on are you using a box! Before starting these steps to off on the connection setting of your sound Bar/home theater system may not be with! On Sony.com, please confirm whether user can hear the sound bar speaker, subwoofer, and sounds! With lots of connectivity issues ; dont have a lot of time troubleshooting..., cable box ) and that did n't fix the problem have turned on volume. To set as below bar speaker system working perfectly well this afternoon bar to on setting methods taken... We recommend downloading and installing the latest Sony news in your browser stairs. A movie i streamed from my sound bar to on + of the subwoofer or Surround speaker is... And off the variable ( optical ) output on TV too as i saw several posted. Slowly in green or orange for more than 10 seconds dirt or dust out of the speaker or the why is my sony sound bar not working! Working fine for years but just stopped working bar and TV, USB. March 10, 2019: remote will not operate sound on the sound bar worked great mum has HT-CT60! Come out of the below in turn: Ensure your soundbar Bollinger on March,! In green or orange for more than 10 seconds will flash orange but! You in quickly and easily making these adjustments is encoded in 5.1 audio details the.
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